Résumé of Marc Elliot Hall

Recruiters: please read this first!

223 Hollyfern Street
Henderson, NV 89074
(530)409-0372 (cell)
marc@hallmarc.net

Objective
Work Experience
Education & Training
Certifications, Licenses & Credentials
Publications
Honors & Awards
Skills
Volunteer Experience
References

Objective

To bring my hands-on leadership style to your business and technical challenges: determining and defining goals and priorities; allocating resources; leading a team; mentoring junior staff; gathering requirements; specifying, designing, documenting, implementing, and maintaining Open Source-based systems that meet customer and business partner needs.

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Work Experience

April 2023 - Present, Senior Director, Delivery Infinite Computer Solutions, Remote from Las Vegas, Nevada. (Direct Hire)

In an IT infrastructure and operations consultancy, leading a global team assisting Fortune 1000 clients with development, installation, configuration, and integration of IT infrastructure, tools, policies, procedures, and products. RFI/RFQ/RFP response. Contract negotiation. Oversight of change management, issue and problem resolution, incident response, and asset and configuration management. Oversight of directors, managers, and senior individual contributors.

Working with stakeholders and end users to plan and configure systems and develop solutions that will achieve contracted objectives. Oversee the deployment of programs and systems, coordinating all parties involved to ensure a smooth process with minimal disruption. Develop, implement, and supervise training programs, and also lead support and troubleshooting efforts.

March 2020 - April 2023, Head of IT Architecture, Engineering, and Operations Reflex Media, Las Vegas, Nevada. (Direct Hire)

Led a global team of engineers responsible for IT infrastructure architecture and operations at a development, social media, e-commerce, and g-commerce company:

Responsibilities and Accountabilities:

Major Accomplishments:

Technologies:

Internal tools:

Running on Linux, BSD, and MacOS platforms.

April 2014 - February 2020, Senior Systems Design Architect MGM Resorts International, Las Vegas, Nevada. (Direct Hire)

Design, document, and implement best-of-breed information systems supporting 24x7 hospitality and casino operations and general business requirements in a Fortune 300 environment, supporting 19 world-renowned resorts with 50,000+ guest rooms and 60,000+ employees in seven cities and six States. Engage with cross-functional teams across IT and the business. Provide third-tier support.

Major Accomplishments:

General Duties:

Principal technologies:

In a mixed Windows 2008/2012/2016, Windows 7/8.1/10, AIX, and Linux environment.

June 2012-January 2014, Systems Engineer - Unix/Linux Allegiant Travel Company, Las Vegas, Nevada. (Direct Hire)

Design, build, support, and document best-of-breed information systems supporting 24x7 safety-critical flight operations and general business requirements in a Fortune 5000 environment. Increase cooperation among cross-functional teams. Provide third-tier support for end users.

Principal technologies:

In a mixed Windows 2003/2008/2012, Windows 7, AIX, and Linux environment.

February 2012-April 2012, Senior Systems Engineering Consultant GCI, Anchorage, Alaska. (Contract through Bergaila & Associates)

Systems architecture, development, implementation, documentation, and operational handoff of a statewide WiFi network authentication and authorization mechanism.

Principal technologies:

July 2011-January 2012, Senior Systems Engineer Thomson Reuters, Creve Coeur, MO. (Contract through Adaptive Solutions Group)

Operational full-platform support of multiple n-tier applications in a Web-centric framework. Provide technical expertise within a team focused on the implementation and service delivery of products, systems & networks in an investment & advisory delivery team. Ensure successful implementation of new functionality while maintaining or improving existing service levels. Ensure compliance to operational standards, procedures and best practices. Closely liaison with various operational, project, development, and product teams as well the service organization.

Principal Technologies:

In a mixed Windows 2003/2008, Windows XP, Solaris, and Linux environment.

June 2010-July 2011, Senior Unix Architect Wells Fargo Advisors, Saint Louis, MO. (Contract through Technisource)

In a Fortune 100 business environment, system programming, technical oversight, advisement, and quality control of data management projects with very large relational databases; extracting, transforming, and loading (ETL) into data warehousing and data mart architectures. Detailed implementation of Unix shell scripting and file transfer technologies and techniques. Developed technical approaches and ensured that proper data management guidelines and standards are followed. Project leadership, planning, and organization. Resource management within the context of assigned projects.

Principal Technologies:

In a mixed Windows 2003/2008, Windows XP, AIX, Linux, and Solaris environment.

February 2008-February 2010, Unix Administrator Lead St. Anthony's Medical Center, Saint Louis, MO. (direct hire)

March 2005-February 2008, Senior Software Engineer MasterCard Worldwide, Saint Louis Global Technology and Operations Headquarters, O'Fallon, MO. Saint Charles County. (636)722-7000 tel. (contract through Programmer Resources International, converted to direct hire)

November 2004-March 2005, Software Engineer Mark Monitor®, San Francisco, CA. (415)278-8400 tel. (415)278-8445 fax. (contract through Ajilon)

December 2003-November 2004, Information Specialist II C/Net Solutions, Sacramento, CA. (916)779-0362 tel. (direct hire)

October 2003-December 2003, Contract Programmer/Director of Information Technology nerdbooks.com, Roseville, CA. (916)677-1400 tel. (contract through El Dorado Technologies)

August 2000-February 2003, Senior Programmer II WorldCom Sacramento, CA. (contract through TekSystems)

September 1997-August 2000, Webmaster Association of California School Administrators, Sacramento, CA. (916)444-3216. (direct hire)

October 1996-present, President/Owner, El Dorado Technologies, LLC (principal)

January 1993-September 1997, Webmaster/Editor/Legislative Assistant, Murdoch, Walrath & Holmes, Sacramento, CA. (916)441-3300. (direct hire)

1988-1990 and March 1992-October 1996, Resident Manager, Howe Avenue Apartments, Sacramento, CA. (direct hire)

March 1991-July 1992, Administrative Assistant/Word Processor, Adia Personnel Services, Sacramento, CA.

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Publications

The Green Pages: California's School Business Directory — Editor

CASH Register — Editor

I've written a number of articles over the years. At one point, I had a regular column in Educational Leadership magazine. Some of my columns remain available:

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Honors & Awards

Eagle Scout, Boy Scouts of America (1983)

Award of Excellence, National School Public Relations Association (1999)

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Education & Training

Partially completed Master of Business Administration with an emphasis on Finance (MBA Finance) at Webster University; GPA: 3.34.

Baccalaureate/Bachelors degree (BS) in information technology (IT) University of Phoenix; coursework completed December 2002 and diploma awarded July 2003. Upper division GPA: 3.84.

Additional courses taken from:

Specific coursework in:

Extensive, ongoing personal study via individualized reading and Web-based research.

High school diploma, Del Campo High School

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Certifications, Licenses & Credentials

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Skills

Expertise in:

Operating Systems and Environments

Languages

Commercial Applications

Open Source Applications

Hardware

Extensive training through:

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Volunteer Experience

March 2011-February 2012, Coach and Mentor; FIRST Lego League, Team Motherboard Mayhem, sponsored by FIRST Team 1094, the River City Robots Channel Cats

October 1999-September 2000, elected Vice President; Buckeye Elementary School Site Council

September 1998-October 1999, elected Councilmember; Buckeye Elementary School Site Council

1997-1998 appointed Administrative Councilmember, Webmaster; Sacramento Chapter; Society for Technical Communication

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References

To protect their privacy, contact information for my references is only available upon request.

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